Creating a culture of effective decision-making: skills, tools and strategies for public sector managers, executives and team leaders.
Course Overview
Good decision-making is the foundation of organisational success and the only way in which an organisation can maximise the probability achieving its objectives in an increasingly complex and uncertain world. Organisations, however, do not make decisions, people do; and the organisational environment in which individuals are situated can profoundly impact upon the quality of those decisions. Managers, executives and team leaders have the ability to shape the environment in which those decisions are made—decisions on which the success of an organisation depends.
This intensive, half-day course provides managers, executives, team leaders and others with a range of high level skills, tools and strategies that will help them to create a culture of effective decision-making—defined as an organisational environment that is conducive to decisions which are consistently and demonstrably aligned with organisational objectives and capabilities and maximise the probability of good outcomes. With an emphasis on practicality, it is designed to equip managers and others with skills, tools and strategies that can be employed immediately to improve the performance of their agency, more effectively utilise the knowledge, skills and experience of their staff and deliver greater public value through better decision-making.
For more information on this program, see course details below.
The principal facilitator of this course is Dr. Seth Nicholls
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