Strategic Decision-Making for the Queensland Public Sector Professional: Skills and Tools for Superior Results

• Achieve superior results for yourself and your clients/customers/stakeholders by consistently making high quality, defensible decisions
• Stand out from those around you by developing the confidence of someone who knows – and can explain why – they chose the right course of action
• Advance your career in the public sector by equipping yourself with a unique, modern skill set
• Lead more effectively by knowing how to approach important decisions, and systematically determine the best option or course of action in any situation
• Develop creative, innovative solutions to policy and administrative challenges
• Proactively respond to the complexity you are confronted with on a daily basis
• Reduce the stress that so often accompanies policy and administrative decision-making in the public sector
• Avoid bad decisions that can be costly and difficult to reverse

By the end of this course participants will be able to:

• Approach future decisions with an understanding of what constitutes a high-quality decision
• Contribute more effectively to your organisation’s capacity to achieve its objectives through higher quality decision-making
• Improve the quality of your professional and personal decisions by developing your ‘decision fitness’
• Improve your individual performance and add value to your organisation by consistently making better decisions

• The equivalent of one full day of engaging, high-quality training that will enable you to begin making better professional and personal decisions immediately
• A fully referenced, practical, 10,000-word E-Book that can be used to help guide your decision-making well into the future
• Strategic Decisions and Recommendations Checklist (a highly effective tool when confronted with decisions of critical importance)
• Certificate of completion

• Why Develop Your Decision-Making Skills and What is a High-Quality Decision?
• What’s the Problem? The Centrality and Importance of Framing
• Achieving Objectives: The Power of Alignment and Critical Action
• Generating Creative, High-Quality Options
• Creating a Solid Foundation: The Importance and Value of Good Information
• Strategic Decision-Making in the Real World: Tips and Tools for Superior Results

This course is designed primarily for public sector professionals who are interested in acquiring practical knowledge, skills and tools to make better decisions in their professional and personal lives. It is, however, particularly useful for those who:

• Work in a management role
• Write and prepare briefs
• Provide advice or formulate policy options/recommendations for managers, executives and other senior decision-makers
• Perform in a project role
• Undertake project planning
• Perform in a policy or advisory role
• Undertake policy analysis and/or strategic planning
• Successfully deliver project outcomes