Strategic decision-making for the public sector professional: knowledge, skills and tools for superior outcomes

Course Overview

Good decision-making is the foundation of individual and organisational success. But what is a good decision and how do you know that you’ve made one? Ultimately, the only thing over which any of us have control are the decisions that we make. And yet, decision-making is something in which few of people are trained.

This course is designed to provide participants with knowledge, skills and tools to make better decisions. As the environment in public sector organisations operate becomes more complex, uncertain and fiscally constrained, the need for individuals and organisations to make good decisions is more important than ever.

Limits on time and resources, however, mean that busy professionals simply do not have time to study the science of decision-making; or investigate the latest, evidence-based research on how to maximise the probability of achieving good outcomes by improving decision quality.

Drawing on insights from the field of Decision Analysis (pioneered at Stanford University), this workshop provides participants with a practical, working knowledge of how to begin making better decisions immediately; knowledge which can be used to improve their individual performance, add value and contribute to their organisation’s ability to achieve its objectives.


Course Details

Benefits to participants

Decision-making is a skill. Like any other, it can be developed over time with the right information, training and practice. In addition to providing participants with information that can assist them to make better decisions in their current role, this course will provide those who go through it with a decision-making framework that can be used to make better decisions in their personal lives.

Benefits to participants' organisation

Completion of this course will benefit participants’ organisation by providing them with knowledge, skills and tools which are needed to ensure that their short, medium and longer-term decisions are consistently aligned with their organisation’s vision, mission, goals, mandate and values.

What participants will receive

A full day of engaging, interactive training that will enable them to begin making better professional and personal decisions immediately

✓ A fully referenced, practical, 10,000-word E-Book that can be used to help guide their decision-making well into the future

✓ Making Decisions and Recommendations: Process and Checklist – a highly effective tool for those who are regularly confronted with decisions of significant importance

✓ Certificate of attendance

✓ Full day: Morning tea, Lunch & Afternoon Tea

✓ Half day: Morning tea

Course Outcomes

By the end of this course participants will be able to:

✓ Approach future decisions with an understanding of what constitutes a good decision and why

✓ Contribute more effectively to their organisation’s capacity to achieve its objectives through better framing, more effective use of information and alignment with organisational values

✓ Improve the quality of their short, medium and long term decisions by developing their ‘decision fitness’

✓ Improve their individual performance and add value to their organisation by consistently making better decisions.

Course Structure
  • What is a good decision and how do you know that you’ve made one?
  • Framing: How to ensure that you’re solving the right problem
  • The importance and value of good information (and how to effectively use it)
  • The power of alignment and logically consistent reasoning
  • Improving the quality of your decisions by developing your ‘decision fitness’
  • Making decisions and recommendations: process and checklist
Who Should Attend

This course is designed for a wide variety of professionals (at all levels of an organisation) who are interested in acquiring practical knowledge, skills and tools to make better decisions in their professional and personal lives. It is, however, particularly useful for those who are expected to:

  • Write and prepare briefs
  • Provide advice or formulate policy options/recommendations for managers, executives and other senior decision-makers
  • Perform in a policy or advisory role
  • Undertake policy analysis and/or strategic planning
  • Successfully deliver project outcomes.

1 Day

Basic English

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